Welcome to
Premergency help

You're in the right place to find answers. Whether you're looking for detailed instructions in our articles, quick answers in our FAQ, or help from our chatbot, our resources are designed to help you solve your issue and move forward. The fastest way to find a solution is to use the search bar below

Browse Help Documentation

Find answers by selecting a topic/article from the organized list below

Webshop

ALEN LMS

Products

First Aid Training

ACLS

Preflyy RPAS

Video Doc

Our video walkthroughs show you exactly how to use our platform and features. Follow along with our screen recordings to master key tasks and troubleshoot issues.

Frequently Asked Questions

Have a question about our products or services? We’ve compiled answers to some of the most common inquiries we receive to help you find what you need quickly.

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Who is ALEN LMS designed for?
How easy is it to get started with ALEN LMS?
Do you also sell the physical first aid equipment?
What kind of support is included with the LMS?
What are the shipping options for your products?

Need direct assistance?

For any questions that require a personal approach, we're ready to assist. Contact us via email, live chat, or phone for prompt support.

Live chat

Have a quick question? Chat live with one of our team members for immediate support.

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Phone

Prefer to speak with a person? Give us a call during our business hours, 9 AM - 5 PM.

+(613)6233101

Email

Send us your questions or inquiries. Our dedicated team aims to respond within one business day.

Office

Our main office address for mail or scheduled appointments. Please contact us to book a meeting.

Suite 101 - 236 Madawaska Blvd., Arnprior, Ontario K7S 0A3